Privacy Policy
Last updated: 27 May 2026
Welcome to Decoding Biosphere. This Privacy Policy explains how we collect, use and protect your information when you visit our website, purchase a digital product, contact us, or use any service provided through this website.
1. Information We Collect
When you visit our website or purchase our digital products, we may collect the following information:
- Your name
- Email address
- Phone number, if provided
- Payment and order details
- Messages or queries submitted through our contact form or email
- Basic website usage information such as browser type, pages visited and referring links
We do not collect or store your complete debit card, credit card, UPI or net banking details on this website. Payments are processed through third-party payment gateway providers such as Instamojo or other approved payment services.
2. How We Use Your Information
We use your information for the following purposes:
- To process your order and deliver the purchased PDF product
- To send payment confirmation and download/access instructions
- To respond to customer support requests
- To process refund or delivery-related queries
- To improve our website, products and user experience
- To comply with applicable legal, tax, accounting or payment gateway requirements
3. Digital Product Delivery
If you purchase our Environmental Science MCQ PDF book or any other digital product, your name, email address and payment confirmation details may be used to provide the download link or delivery instructions.
4. Payment Information
Payments are handled by secure third-party payment gateway providers. We do not store your full card number, UPI PIN, CVV, net banking password or other sensitive banking credentials.
5. Sharing of Information
We do not sell or rent your personal information. However, we may share limited information with trusted service providers only when required for:
- Payment processing
- Digital product delivery
- Email communication
- Legal or regulatory compliance
- Fraud prevention or dispute resolution
6. Cookies and Analytics
Our website may use cookies or analytics tools to understand website traffic and improve user experience. You may disable cookies in your browser settings, but some website features may not work properly.
7. Data Security
We take reasonable steps to protect your personal information from unauthorized access, misuse, loss or disclosure. However, no method of online transmission or storage is completely secure, and users are advised to use the website responsibly.
8. Email Communication
We may contact you by email regarding your order, download link, customer support request, refund request or important product-related updates. We do not send unrelated promotional emails without a valid reason or consent.
9. Your Rights
You may contact us to request correction or deletion of your personal information, subject to any legal, tax, accounting or transaction-record requirements.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices, content or security of external websites.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.
12. Contact Us
For privacy-related questions, please contact:
Decoding Biosphere
Email: decodingbiosphere@gmail.com
